Metal Yurt Roof

Fast and Free freight shipping to your address (exclusions apply for inaccessible or especially remote locations - HI and AK include delivery to lower 48 freight forwarder).

Roofs arrive professionally packaged in a sturdy wooden crate via LTL freight truck.  Customer is responsible for unloading.  We can assist with options to help you with this process. 

Roofs are non-returnable once opened due to size and shipping logistics. However, they are all produced on high tech CNC equipment so you can be assured that there will be no manufacturing defects. We will support  your roof purchase to ensure that there are no missing parts, replace any damaged items, and make your install smooth and secure.  

The following Terms and Conditions of Sale apply to all metal yurt roof orders from UP Yurts. By placing a deposit, you agree to these terms in full.

1. Products and Scope of Sale. UP Yurts ("Seller") agrees to manufacture and supply the metal yurt roof package and any components described on the order (the "Products"). Seller sells Products only; Seller does not perform installation and is not responsible for installation, removal, or any related labor unless expressly stated in writing on the order. The description, quantity, dimensions, and specifications shown on the order constitute the complete scope of what Seller will provide.

2. Buyer's Responsibility to Verify Fit and Specifications. Metal roof packages are manufactured to the dimensions and specifications stated on the order. BUYER IS SOLELY RESPONSIBLE FOR PROVIDING AND VERIFYING ALL MEASUREMENTS AND SPECIFICATIONS BEFORE ORDERING, including but not limited to the yurt's diameter, the roof pitch and rafter angle (this package is designed for a 30-degree roof pitch), the number of rafters, the peak or ring opening dimensions, and the condition of the existing structure. Seller manufactures based on the information Buyer provides and on the standard specifications stated on the order. Seller is not responsible for Products that do not fit, do not match an existing structure, or are otherwise unsuitable due to inaccurate, incomplete, or unverified measurements, or due to non-standard yurt construction. Any custom or non-standard requirement must be stated in writing on the order to be binding.

3. Quotation and Price Validity. Quoted prices are valid for thirty (30) days from the date of the quote or order. After that period, prices are subject to change without notice. Because Products are fabricated from steel and other metals subject to commodity price fluctuation, Seller reserves the right to adjust the quoted price for any documented increase in material costs occurring between the date of the quote and the date of fabrication or shipment. Seller will notify Buyer of any such adjustment, and Buyer may elect to proceed or to cancel for a refund of any unused deposit, less costs already incurred.

4. Payment Terms. A deposit in the amount shown on the order is due upon execution of the agreement to begin fabrication, with the balance due in full before the Products are shipped or released for pickup. Orders valued under $1,500 are payable in full at the time of order. Past-due balances accrue interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by law if lower, until paid. Seller is not obligated to ship, release, or continue work on any order while any amount is past due.

5. Custom Manufacture; Cancellation and Returns. Products are custom-manufactured to order specifically for Buyer and are not stock items. Accordingly: (a) once fabrication has begun, orders may not be cancelled and the deposit is non-refundable to the extent of materials purchased and labor performed; (b) if Buyer directs Seller to stop work, Buyer remains responsible for all costs incurred plus the deposit; (c) custom and made-to-order Products may not be returned and are not refundable; and (d) shipping and freight charges are non-refundable, and any return authorized in writing by Seller is at Buyer's expense.

6. Chargebacks. Because Products are custom-manufactured, all sales are final as described in these Terms. Buyer agrees to contact Seller directly to resolve any concern before disputing any charge, and agrees not to initiate any chargeback, payment reversal, or similar claim with a bank or payment processor for amounts properly owed under the agreement. Any chargeback initiated in breach of this provision shall be treated as a default, and Buyer shall be responsible for the disputed amount plus Seller's costs of recovery, including any fees charged to Seller by its bank or processor.

7. Acceptance and Formation. The agreement becomes binding when it is executed and accepted by both parties, in writing or electronically, and not before Seller has received the required deposit. Payment of the deposit after receiving the order, electronically or in print, constitutes Buyer's full acceptance of the agreement and these Terms, with or without a signature. These Terms govern the sale and prevail over any conflicting terms in any Buyer purchase order or other document.

8. Production and Delivery Timeline. Any production or delivery date is a good-faith estimate only and is not guaranteed. Seller is not liable for delays caused by material availability, carrier delays, or any cause beyond Seller's reasonable control. Time is not of the essence unless a firm date is stated in writing on the order.

9. Shipping, Title, and Risk of Loss. Unless otherwise stated in writing, Products are sold F.O.B. Seller's facility in New Paltz, New York. Title and risk of loss pass to Buyer when the Products are delivered to the carrier. Buyer should designate a preferred carrier in advance; if Buyer does not, Seller may select a carrier on Buyer's behalf without assuming responsibility for cost, delay, or loss. Any increase in shipping cost arising between the time of quote and actual shipment, including fuel or carrier surcharges, is Buyer's responsibility.

10. Inspection, Freight Damage, and Claims. Buyer must inspect all Products immediately upon delivery. Visible damage or shortage must be noted on the carrier's delivery receipt or bill of lading at the time of delivery and reported to Seller, in writing, within five (5) business days. Claims for concealed damage, defect, or shortage must be made in writing within ten (10) days of delivery. Failure to inspect and report within these periods constitutes acceptance of the Products as delivered and a waiver of any related claim. Freight damage claims are filed against the carrier; Seller will reasonably assist but is not the insurer of carrier handling.

11. Limited Warranty. Seller warrants that the Products will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of delivery. Seller's sole obligation, and Buyer's exclusive remedy, under this warranty is, at Seller's option, repair or replacement of the defective component or refund of the amount paid for that component. This warranty does not cover: damage from improper or non-professional installation; alteration or modification of the Products; failure to follow installation or maintenance guidance; ordinary wear, weathering, scratches, or finish changes; corrosion or damage caused by environmental conditions, coastal or chemical exposure, or galvanic contact with dissimilar metals; storm, hail, wind, snow load, falling objects, fire, or other casualty; or damage occurring after title passes during handling, storage, or installation by Buyer or others.

12. Disclaimer of Other Warranties. EXCEPT FOR THE LIMITED WARRANTY STATED ABOVE, THE PRODUCTS ARE PROVIDED "AS IS," AND SELLER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE FULLEST EXTENT PERMITTED BY LAW. ANY IMPLIED WARRANTY THAT CANNOT BE DISCLAIMED IS LIMITED IN DURATION TO THE WARRANTY PERIOD STATED ABOVE. Products are not engineered or structurally certified for snow, wind, or live loads unless a stamped engineering specification is expressly provided in writing, and Products are not intended for permanent or habitable occupancy unless approved by the authority having jurisdiction.

13. Installation and Use; Buyer's Responsibility. Proper installation is essential to the performance and safety of the Products and is the responsibility of Buyer. Buyer is responsible for installing the Products correctly and safely; for securing all necessary permits and complying with applicable building, fire, and zoning codes; for inspecting the Products before and during installation; and for maintaining the Products and discontinuing use in the event of damage, corrosion, or degradation. Improper installation, modification, or use voids the limited warranty.

14. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, SELLER'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE PRODUCTS OR THE AGREEMENT SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCTS. IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOSS OF USE, OR THE COST OF INSTALLATION OR REMOVAL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15. Indemnification and Hold Harmless. To the fullest extent permitted by law, Buyer agrees to release, hold harmless, and indemnify Seller from any and all claims, liabilities, damages, and costs arising from the handling, installation, removal, use, or failure of the Products after delivery, including personal injury or property damage relating to installation, take-down, structural performance, weather events, or use of the Products, except to the extent caused by Seller's own gross negligence or willful misconduct.

16. Taxes. Prices do not include sales or use tax. Buyer is responsible for all applicable taxes, which will be added where required, including for Products picked up in New York and other taxable jurisdictions.

17. Force Majeure. Seller is not liable for any delay or failure to perform caused by events beyond its reasonable control, including material shortages, supply-chain disruption, labor disputes, carrier failures, severe weather, fire, or governmental action.

18. Attorney's Fees and Costs of Collection. If Seller incurs attorney's fees, collection costs, or court costs to enforce the agreement or to collect any amount owed, Buyer agrees to pay those fees and costs in addition to the amount due.

19. Governing Law and Venue. The agreement is governed by the laws of the State of New York, without regard to its conflict-of-laws rules. The parties agree that any dispute arising out of or relating to the agreement shall be brought exclusively in the state or federal courts located in Ulster County, New York, and each party consents to the jurisdiction of those courts.

20. Entire Agreement; Modification; Severability. The order and these Terms constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements, written or oral. The agreement may be modified only by a writing signed by both parties that refers specifically to the agreement. If any provision is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be enforced to the maximum extent permitted by law.