Metal Yurt Roof

Fast and Free freight shipping to your address (exclusions apply for inaccessible or especially remote locations - HI and AK include delivery to lower 48 freight forwarder).

Roofs arrive professionally packaged in a sturdy wooden crate via LTL freight truck.  Customer is responsible for unloading.  We can assist with options to help you with this process. 

Unloading instructions: download the step-by-step forklift guide (PDF)

Each roof ships as one wooden crate on an LTL freight truck. Use this chart to plan unloading equipment and space at your site.

Listed weights include about 200 lb of margin, so plan your equipment for the weight shown. Crate sizes vary by a few inches, and orders with extra parts can ship taller and heavier.

12′ and 15′ crates are short enough to come off on the truck's liftgate. 18′ and larger roofs need a forklift. Crates over 20 ft (36′–42′ roofs) are easiest with fork extensions or two forklifts, so contact us before delivery to plan it.

Step-by-step forklift guide: Unloading Instructions (PDF)

Printable guide: Unloading Your UP Yurts Roof Crate (PDF)

Your roof ships in one long wooden crate, from about 9 ft long for an 18 ft yurt roof up to about 18 ft (217 in.) and 2,900 lb for our largest roofs. Roofs smaller than 18 ft ship in a shorter crate that can be unloaded with the truck's liftgate. It arrives in an enclosed LTL trailer, and you unload it with one forklift working from the ground. A crate this long can't be carried safely from one end, so keep one end supported while the forklift moves the other, then lift the crate from the side at its center.

Watch the short video: youtube.com/shorts/4uMBuf5D_44

What you need

• A forklift rated above your crate's weight at a 24 in. load center (4,000 lb or more covers every size), with forks 42 in. or longer.

• Blocking that holds at least half the crate's weight and stands at trailer-floor height, 48 to 52 in. for a standard trailer: a heavy-duty sawhorse or stand, or 8 to 9 pallets stacked flat. Needed only if there is no liftgate.

• A helper, shims, a tape measure, and firm, level ground: your crate's length plus 17 ft clear behind the trailer.

When the truck arrives

1. Photograph the crate and write any damage on the delivery receipt before you sign.

2. Ask the driver to set the brakes and bring the crate to the rear door with one end facing out.

3. Measure the trailer floor height and set your blocking to match.

Method A: no liftgate

1. Raise the forks to floor height, spread them wide, and slide them under the end of the crate.

2. Lift that end an inch or two, tilt the mast back slightly, and back away slowly; the far end slides along the trailer floor.

3. Stop when only the last 6 to 12 in. is still on the trailer floor. Your helper watches that end so it never drops off the edge.

4. Your helper sets the blocking under the crate just past the fork tips, across its full width, with hands never under the crate.

5. Lower the crate onto the blocking, check that it is stable, and back the forks out.

6. Measure the crate and mark the center of its long side, halfway between the ends.

7. Drive up to the side, spread the forks wide, center them on the mark, and drive them fully under the crate.

8. Lift slowly until the crate clears the floor and the blocking. If one end stays down, set it back and shift the forks toward that end.

9. Back away slowly, steering so the trailing end swings clear of the door frame.

10. Carry the crate low and slow, and set it down on level ground.

Method B: with a liftgate

1. The driver raises the liftgate level with the trailer floor.

2. Pull the crate out by one end, as in Method A steps 1 and 2, until its trailing end is fully on the liftgate platform.

3. Lower together in small steps: the driver lowers the liftgate a few inches, then you match it with the forks, keeping the crate level.

4. Set your end down, back the forks out, and lift the crate from the side at its center mark, as in Method A steps 6 to 8.

5. Back straight away so it comes off the liftgate, and carry it low and slow to its spot.

Safety

• Never stand or reach under the crate, or between the crate and the trailer.

• Never lift the whole crate from one end; the side lift at the center mark is the only full lift.

• If anything shifts, set the crate down and reset.

Questions before delivery day? Contact us at info@upyurts.info or 845-384-2994.

Roofs are non-returnable once opened due to size and shipping logistics. However, they are all produced on high tech CNC equipment so you can be assured that there will be no manufacturing defects. We will support  your roof purchase to ensure that there are no missing parts, replace any damaged items, and make your install smooth and secure.  

The following Terms and Conditions of Sale apply to all metal yurt roof orders from UP Yurts. By placing a deposit, you agree to these terms in full.

1. Products and Scope of Sale. UP Yurts ("Seller") manufactures and supplies the metal yurt roof package and any components described on the order (the "Products"). Seller sells Products only and is not responsible for installation, removal, or related labor unless stated in writing on the order. The order's description, quantity, dimensions, and specifications are the complete scope of what Seller will provide.

2. Buyer's Responsibility to Verify Fit and Specifications. Products are made to the dimensions and specifications on the order. BUYER IS SOLELY RESPONSIBLE FOR PROVIDING AND VERIFYING ALL MEASUREMENTS AND SPECIFICATIONS BEFORE ORDERING, including the yurt's diameter, roof pitch and rafter angle (this package is designed for a 30-degree pitch), number of rafters, peak or ring opening, and the condition of the existing structure. Seller is not responsible for Products that do not fit or are unsuitable due to inaccurate, incomplete, or unverified measurements or non-standard yurt construction. Any custom requirement must be stated in writing on the order to be binding.

3. Quotation and Price Validity. Quoted prices are valid for thirty (30) days. Because metal prices fluctuate, Seller may adjust the price for any documented increase in material costs between the quote and fabrication or shipment. Seller will notify Buyer, who may proceed or cancel for a refund of any unused deposit, less costs already incurred.

4. Payment Terms. A deposit in the amount on the order is due to begin fabrication, with the balance due in full before the Products ship or are released for pickup. Orders under $1,500 are payable in full when ordered. Past-due balances accrue interest at 1.5% per month, or the maximum lawful rate if lower. Seller need not ship, release, or continue work on any order while any amount is past due.

5. Custom Manufacture; Cancellation and Returns. Products are custom-made for Buyer and are not stock items. (a) Once fabrication begins, orders may not be cancelled and the deposit is non-refundable to the extent of materials purchased and labor performed; (b) if Buyer directs Seller to stop work, Buyer remains responsible for all costs incurred plus the deposit; (c) custom Products may not be returned or refunded; and (d) shipping and freight charges are non-refundable, and any return Seller authorizes in writing is at Buyer's expense.

6. Chargebacks. All sales are final as described in these Terms. Buyer agrees to contact Seller directly to resolve any concern and not to initiate a chargeback or payment reversal for amounts properly owed. A chargeback in breach of this provision is a default, and Buyer is responsible for the disputed amount plus Seller's costs of recovery, including bank or processor fees.

7. Acceptance and Formation. The agreement becomes binding when accepted by both parties, in writing or electronically, and not before Seller receives the deposit. Payment of the deposit constitutes Buyer's full acceptance of the agreement and these Terms, with or without a signature. These Terms prevail over any conflicting terms in any Buyer document.

8. Production and Delivery Timeline. Production and delivery dates are good-faith estimates, not guarantees. Seller is not liable for delays caused by material availability, carriers, or other causes beyond its reasonable control. Time is not of the essence unless a firm date is stated in writing on the order.

9. Shipping, Title, and Risk of Loss. Unless otherwise stated in writing, Products are sold F.O.B. Seller's facility in New Paltz, New York, and title and risk of loss pass to Buyer on delivery to the carrier. If Buyer does not designate a carrier in advance, Seller may select one without assuming responsibility for cost, delay, or loss. Any increase in shipping cost between quote and shipment, including fuel or carrier surcharges, is Buyer's responsibility.

10. Inspection, Freight Damage, and Claims. Buyer must inspect all Products immediately upon delivery. Visible damage or shortage must be noted on the carrier's delivery receipt or bill of lading at delivery and reported to Seller in writing within five (5) business days; concealed damage, defects, or shortages must be reported in writing within ten (10) days of delivery. Failure to do so constitutes acceptance of the Products as delivered and waiver of any related claim. Freight damage claims are filed against the carrier; Seller will reasonably assist but does not insure carrier handling. Recommended steps for unloading the crate are provided in the Unloading Instructions.

11. Limited Warranty. Seller warrants that the Products will be free from defects in materials and workmanship under normal use for one (1) year from delivery. Seller's sole obligation, and Buyer's exclusive remedy, is repair, replacement, or refund of the defective component, at Seller's option. This warranty does not cover damage from improper or non-professional installation, alteration, or failure to follow installation or maintenance guidance; ordinary wear, weathering, scratches, or finish changes; corrosion from environmental, coastal, or chemical exposure or contact with dissimilar metals; storm, hail, wind, snow load, falling objects, fire, or other casualty; or damage after title passes during handling, storage, or installation.

12. Disclaimer of Other Warranties. EXCEPT FOR THE LIMITED WARRANTY ABOVE, THE PRODUCTS ARE PROVIDED "AS IS," AND SELLER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE FULLEST EXTENT PERMITTED BY LAW. ANY IMPLIED WARRANTY THAT CANNOT BE DISCLAIMED IS LIMITED TO THE WARRANTY PERIOD ABOVE. Products are not engineered or certified for snow, wind, or live loads unless a stamped engineering specification is provided in writing, and are not intended for permanent or habitable occupancy unless approved by the authority having jurisdiction.

13. Installation and Use; Buyer's Responsibility. Proper installation is essential and is Buyer's responsibility, including installing the Products correctly and safely, obtaining permits, complying with building, fire, and zoning codes, inspecting the Products before and during installation, and maintaining them and discontinuing use if they are damaged or degraded. Improper installation, modification, or use voids the limited warranty.

14. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, SELLER'S TOTAL LIABILITY ARISING FROM THE PRODUCTS OR THE AGREEMENT SHALL NOT EXCEED THE PURCHASE PRICE PAID. SELLER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOST PROFITS, LOSS OF USE, OR THE COST OF INSTALLATION OR REMOVAL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15. Indemnification and Hold Harmless. To the fullest extent permitted by law, Buyer releases, holds harmless, and indemnifies Seller from all claims, liabilities, damages, and costs arising from the handling, installation, removal, use, or failure of the Products after delivery, including personal injury or property damage, except to the extent caused by Seller's gross negligence or willful misconduct.

16. Taxes. Prices exclude sales and use tax. Buyer is responsible for all applicable taxes, which will be added where required, including for Products picked up in New York.

17. Force Majeure. Seller is not liable for any delay or failure to perform caused by events beyond its reasonable control, including material shortages, supply-chain disruption, labor disputes, carrier failures, severe weather, fire, or governmental action.

18. Attorney's Fees and Costs of Collection. If Seller incurs attorney's fees, collection costs, or court costs to enforce the agreement or collect any amount owed, Buyer will pay those costs in addition to the amount due.

19. Governing Law and Venue. The agreement is governed by New York law, without regard to its conflict-of-laws rules. Any dispute arising from the agreement shall be brought exclusively in the state or federal courts in Ulster County, New York, and each party consents to their jurisdiction.

20. Entire Agreement; Modification; Severability. The order and these Terms are the entire agreement between the parties and supersede all prior agreements, written or oral. The agreement may be modified only by a writing signed by both parties that refers to it. If any provision is unenforceable, the rest remain in effect and that provision will be enforced to the maximum extent permitted by law.